Tag Archives: communication

When the Biggest Problem is the People

A day in a dysfunctional office can feature more drama than a soap opera: coworker conflict, gum-flapping gossips, turf wars that are entrenched in the culture and demanding divas of either gender, just to name a few. Continue reading

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Shorten Rambling, Unproductive Phone Calls

Use these phrases to keep phone calls under 10 minutes. Continue reading

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Provide Foolproof Instructions

When staffers follow instructions correctly the first time, their productivity soars and your
frustration level drops. Continue reading

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Quick tip: Always establish a priority level

Quick tip: Always establish a priority level Continue reading

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What to Say to a Procrastinator

Communicate directly with employees who drag their feet. Continue reading

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Create a Sense of Urgency

When you can’t afford to miss an opportunity or need to avoid a big mistake, create a sense of urgency to prompt your employees and coworkers to act now. Continue reading

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Where’s Your Sanity? Five Simple Ways to Deal with Feeling Crazed

Everybody is overwhelmed and nobody is afraid to talk about it. Historically speaking, we are more sophisticated than ever emotionally; we are highly aware of what we feel, and we can talk about it. Continue reading

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