Shorten Rambling, Unproductive Phone Calls

When you are busy,  you just don’t have the time to spend on long, unproductive phone calls. Use these phrases to keep phone calls under 10 minutes:

  • “I have only eight minutes to discuss this.”
  • “My next appointment is waiting.”
  • “I’d like to discuss this at length with you, but before we proceed, would you please send me a detailed written description of all your points to be sure I have them right?”
  • “I don’t have much time. What’s your No. 1 issue right now?”
  • “What should our next step be?”

— Adapted from 101 Productive Things to Do in Ten Minutes or Less, Columbia Books,

This entry was posted in Small changes with big results, Time Management and tagged , , . Bookmark the permalink.

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