Shorten Rambling, Unproductive Phone Calls

When you are busy,  you just don’t have the time to spend on long, unproductive phone calls. Use these phrases to keep phone calls under 10 minutes:

  • “I have only eight minutes to discuss this.”
  • “My next appointment is waiting.”
  • “I’d like to discuss this at length with you, but before we proceed, would you please send me a detailed written description of all your points to be sure I have them right?”
  • “I don’t have much time. What’s your No. 1 issue right now?”
  • “What should our next step be?”

— Adapted from 101 Productive Things to Do in Ten Minutes or Less, Columbia Books, http://www.practicalbusinesstraining.com.

Advertisements
This entry was posted in Small changes with big results, Time Management and tagged , , . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s