Looking back at my least productive days as a manager, it always came down to people problems. The promising employee who wasn’t performing. The toxic employee who had the rest of the team in a tizzy. The employee who sat and vented about the stress of work, instead of actually doing the work. The he said/she said conflicts that make a boss feel more like a referee than a coach.
Like most new managers, I had no training for how to deal with one of the most challenge parts of that job: the people. If you and your managers are in the same position, do something about it now: Sign up today for the Nov. 20 audio conference “Am I Your Therapist or Your Boss?”
Presenter Roberta Chinsky Matuson is the author of Suddenly in Charge: Managing Up, Managing Down, Succeeding All Around, which The Washington Post selected as a Top 5 Leadership pick. In just 90 minutes you’ll learn how to reduce conflict, deal with problem employees and focus your staff on the work instead of the drama.
Read an earlier guest article by Matuson on The Organized Executive’s blog here.